If your Pixma IP4920 printer is not picking up paper from the rear tray, it can be frustrating, especially when you rely on this functionality for specific print tasks. Here are common causes and troubleshooting steps to resolve the issue:
Common Causes
- Dirty Rollers: Paper feed rollers may accumulate dust or debris, reducing their grip.
- Incorrect Paper Placement: Paper might not be properly aligned or inserted.
- Paper Type Issues: Using incompatible or overly thick paper can lead to feeding problems.
- Hardware Malfunction: Mechanical issues within the printer could also cause this problem.
Troubleshooting Steps
1. Clean the Rollers
- Turn off the printer and unplug it.
- Access the rear tray and locate the paper feed rollers.
- Use a lint-free cloth slightly dampened with water to gently clean the rollers.
- Let the rollers dry completely before testing the printer.
2. Check Paper Alignment
- Ensure the paper stack is properly aligned and not exceeding the tray’s capacity.
- Fan the paper to prevent sticking and reload it into the rear tray.
3. Verify Paper Type
- Use paper within the printer’s recommended specifications.
- Avoid using damaged or curled paper, as it can hinder feeding.
4. Run a Printer Maintenance Check
- Access the printer’s maintenance settings via the computer or control panel.
- Perform a roller cleaning operation, if available, to improve paper pick-up.
5. Inspect for Hardware Issues
- If none of the above steps work, inspect the rear tray for visible damage or blockages.
- Contact Canon support for further assistance if the issue persists.
Conclusion
Paper feed problems in the Pixma IP4920 are often caused by minor issues like dirty rollers or misaligned paper. By following these steps, you can resolve most issues and get back to printing seamlessly.
